Terms of Use

Last updated: 12/06/2026

A. GENERAL TERMS OF USE

This website is owned and operated by the company “ALLINBLUSIVE MONOPROSOPI I.K.E.”, registered under Greek law (no. 131503005000), Tax Identification Number 800599575, with its registered office at 15 Drosini G. Street, 54644 Thessaloniki, Greece (hereinafter “Allinblusive”, the “Company”, “we” or “us”).

These Terms of Use govern access to, browsing of and use of this website, as well as any related sub-pages, contact forms, applications, online request, digital tool or other feature available through it (hereinafter collectively the “Website”).

Any natural or legal person who visits, browses, uses or submits a request via the Website (hereinafter the “User”) must read these Terms of Use carefully before using the Website in any way. By accessing or using the Website, the User fully and unconditionally accepts these Terms of Use. If the User does not agree with any of the terms, they must not use the Website.

1. Purpose of the Website

1.1 The Website is of an informative, promotional and communicative nature. The Website provides information regarding Allinblusive and its activities.

1.2 Allinblusive reserves the right to modify, update, enhance, restrict or withdraw any section, service description, function or content of the Website at any time, without prior notice.

1.3 Completing a contact form, submitting an application, expressing an interest or any other interaction via the Website does not in itself create a contractual relationship between the User and Allinblusive and does not imply acceptance of a request or a commitment by Allinblusive to provide a service.

2. Services for Hotels and Professional Clients

2.1 The Website may include specific sections, information, portfolios, case studies, service presentations or contact forms aimed at hotels, operators, management companies, investors, development companies, tourism businesses or other professional clients interested in collaborating with Allinblusive in the field of yacht cruises, private tours or other related services. This information is provided solely for informational, promotional and business purposes and does not constitute a binding offer, a guarantee of a minimum level of performance, a promise of specific commercial results or a proposal to enter into a contract. Any reference to opportunities for generating new revenue, revenue enhancement, upselling, guest satisfaction improvement or other business benefits is indicative and depends on various factors, such as, for example: location, hotel profile, seasonality, type of clientele, nature of the partnership, availability of services and prevailing market conditions.

2.2 Communication via the Website, the exchange of information or the expression of interest in a business partnership does not in itself create any exclusivity, obligation to cooperate, service contract, agency relationship or any other binding legal relationship between Allinblusive and the interested business client or hotel establishment.

2.3 Any collaboration with a hotel establishment or business client requires a separate written agreement, setting out the specific commercial, operational, financial, legal and technical terms of the collaboration.

2.4 Allinblusive reserves the right, at its reasonable commercial discretion, to accept or reject requests for collaboration, to propose a different collaboration model, to restrict the geographical or operational scope of service provision, or to require the prior signing of a confidentiality agreement before the exchange of confidential or commercially sensitive information.

3. Services and actual availability

3.1 Allinblusive makes reasonable efforts to properly organize, manage and confirm services; however, it does not guarantee that any service described on the Website will be available at all times, in every location or with specific features.

3.2 Allinblusive and/or the relevant provider may, at any time, for reasons of safety, functionality or compliance, modify elements of the service, such as, for example, the duration, route, start time, the schedule, meeting point, the equipment or any other operational aspect of the experience.

4. Informative nature of content and non-binding nature

4.1 The information displayed on the Website is provided solely for general information and to showcase Allinblusive’s services and activities, and does not constitute a binding offer, a proposal to enter into a contract or a guarantee of availability, unless expressly confirmed otherwise in writing by Allinblusive.

4.2 Any collaboration, booking, service assignment or confirmation of service provision is subject to prior assessment and express acceptance by Allinblusive and, where required, the conclusion of a separate contract, the sending of written confirmation, specific terms and/or a financial offer.

5. Prices and financial terms

5.1 Any prices, booking fees, discounts or other financial terms that may appear on the Website are provided for information purposes only and are subject to change without prior notice, unless a specific written offer or contract has already been sent and accepted.

5.2 The prices quoted in principle include taxes. Unless expressly stated otherwise, the prices quoted do not include costs regarding fuel consumed, transportation from/to the hotel with a taxi or bus, SEABOB, additional food or drinks required and any other charges that may apply depending on the service or destination and not clearly stated as included.

5.3 The final price of any service is confirmed only following relevant communication and acceptance by Allinblusive.

5.4 The above terms apply accordingly to any information, description, price, cost estimate, availability indication, service content or other relevant reference appearing on websites, microsites, booking widgets, sales channels of partner hotels or other third-party platforms through which Allinblusive’s services or experiences are promoted or made available.

5.5 Any prices quoted, descriptions of included services, details of participants, duration, estimates of additional charges or other service details are binding on Allinblusive only if they have been expressly confirmed upon finalization of the booking.

6. Confirmation of request and booking

6.1 Any request submitted to the Company, by any means, including, but not limited to, requests submitted via the Website, a partner hotel, a booking widget, a booking engine, a third-party platform, by telephone, electronically or via a messaging app, shall be deemed an enquiry until availability has been expressly confirmed and the customer has been notified of the specific details of the service.

6.2 The booking is considered finalized only following confirmation by Allinblusive and following payment of any required deposit or the agreed fee. For the sake of transparency and proper service, requests submitted verbally or by telephone may only be confirmed and finalized in writing or electronically.

6.3 The booking may be entered, confirmed or managed via booking platforms, reservation management systems, hotel channels or other third-party tools, such as, for example, FareHarbor or Triparound, depending on the partner hotel, the destination, the provider and the sales channel.

6.4 A User who submits a request or makes a booking on behalf of third parties declares that they have their authorization to act on behalf of such third parties and undertakes to inform the third parties of these Terms of Use and any other applicable terms.

6.5 Allinblusive reserves the right to request any information reasonably necessary for the proper, safe and lawful organization or performance of the service.

6.6 Allinblusive may refuse to confirm or provide a service if:

a) there is no availability,

b) sufficient or accurate details have not been provided,

c) the applicable terms and conditions have not been accepted, or

d) the relevant financial obligations have not been met.

7. Communication with the User

7.1 Allinblusive may communicate with the User via email, telephone, text messages, messaging apps, live chat or any other appropriate communication channel, in relation to requests, bookings, services, membership or other interaction of the user with the Website or with Allinblusive’s services.

7.2 Such communication may relate, for example, to the confirmation or management of requests and bookings, the provision of clarifications, reminders, instructions, updates relating to the performance of a service, requests for reviews or feedback, as well as the sending of information regarding related or similar services, experiences or service options that may be of interest to the user, always in accordance with the Privacy Notice in force at the time and applicable legislation.

7.3 Allinblusive reserves the right to use appropriate customer management, communication, booking and service systems to organize and support the above communication.

8. Obligations of the user and participants

8.1 The User is obliged to use the Website lawfully, in good faith and in accordance with these Terms of Use, the law and accepted standards of conduct. The user is obliged not to use the Website in a manner that causes or is likely to cause damage, malfunction, interruption, overload or breach the security of Allinblusive’s or third parties’ systems, not to introduce malicious software, not to attempt unauthorized access, not to copy or commercially exploit the Website’s content without permission, and not to submit false, inaccurate, misleading or unlawful information.

8.2 Allinblusive reserves the right to refuse, restrict or suspend the processing of requests or the provision of services in the event of misuse of the Website, repeated unjustified cancellations or no-shows, breach of these Terms of Use or behavior that puts Allinblusive, its partners or third parties at risk.

9. Cancellation Policy

9.1 Unless Specific Terms have been communicated for a particular service, cancellations made at least 10 days prior to the to the cruise time, at Allinblusive’s discretion.

9.2 In the event of cancellation by Allinblusive due to weather conditions, safety reasons, reasons attributable to the participant or other unforeseeable circumstances that make it impossible to carry out the service safely, an alternative arrangement will be offered where possible, a credit note or a refund, depending on the circumstances.

10. Intellectual and industrial property rights

All content on the Website, including but not limited to text, designs, logos, trademarks, distinctive features, photographs, graphics, videos, navigation structure, layout, portfolio, case studies and other material, is the subject of intellectual and/or industrial property rights held by Allinblusive or third parties who have granted the relevant license, and is protected by applicable legislation. The copying, reproduction, modification, distribution, public display, commercial exploitation or any other use of the Website’s content, in whole or in part, without the prior written permission of Allinblusive, is forbidden unless expressly permitted by law.

11.  Limitation of Liability

11.1 Allinblusive shall use reasonable endeavors to ensure the proper functioning of the Website, the selection of reliable partners and the coordination of the services provided, without guaranteeing the uninterrupted availability of the Website.

11.2 Allinblusive shall not be liable for the acts or omissions of third-party providers, for cancellations, delays, modifications or failure to perform services attributable to them, nor for bodily harm, loss, damage, accident, injury, wear and tear, loss of luggage or personal effects, or any other direct or indirect consequence associated with services performed by third parties, unless such liability arises from the applicable legislation or from willful misconduct or gross negligence on the part of Allinblusive itself.

11.3 To the fullest extent permitted by applicable law, Allinblusive shall not be liable for any indirect, incidental, consequential or special loss arising out of or in connection with access to, browsing or use of the Website, the inability to use it, reliance on information provided through it, or access to third-party websites.

11.4 In any event, to the maximum extent permitted by applicable law, Allinblusive’s total liability arising out of or in connection with a specific service shall not exceed the amount actually paid by the customer to Allinblusive for that specific service.

11.5 Allinblusive makes reasonable efforts to ensure that the information contained on the Website is accurate, useful and up to date. However, the Website and its content are provided ‘as is’ and ‘as available’, without any express or implied warranty as to accuracy, completeness, timeliness, availability, fitness for a particular purpose or freedom from errors. Allinblusive does not guarantee that the Website will operate uninterrupted, without delays, without technical errors or without viruses or other harmful software.

11.6 The Website may contain links, references or embedded content from third-party websites, platforms or services. These links are provided solely for the User’s convenience. Allinblusive does not control the content, availability, policies or practices of third-party websites and accepts no responsibility for them. Access to and use of such websites is at the User’s sole risk.

12.  Awards, distinctions, sustainability statements and portfolio

12.1 Any references to awards, distinctions, recognitions, certifications, sustainability statements, ethical luxury claims, award references, hotels, brands, resorts, destinations, projects or portfolio entries are for informational and promotional purposes and are based on the information available to Allinblusive at the time of publication.

12.2 Allinblusive reserves the right to update, amend or remove such references at any time. The appearance of a specific client, destination, brand or project on the Website does not imply that the same service model, the same terms, the same geographical coverage or the same results will apply to every new user or business client.

13.  Protection of personal data and cookies

13.1 The processing of personal data via the Website is governed by Allinblusive’s Privacy Notice, which provides detailed information regarding the collection, use, storage, transfer and processing of personal data.

13.2 The Website may also use cookies and similar technologies, as specified in the Website’s Cookies Policy.

13.3 The User must read the relevant documents carefully before using the Website or submitting personal data.

14.   Amendment of the Terms of Use

Allinblusive reserves the right to amend or update these Terms of Use or any other terms at any time. Amendments shall take effect upon their publication on the Website, unless otherwise specified. Continued use of the Website following any amendment constitutes acceptance of the revised terms.

15.  Governing law and jurisdiction

15.1 These Terms of Use are governed by Greek law.

15.2 Any dispute arising out of or in connection with these Terms of Use or the use of the Website shall be subject to the exclusive jurisdiction of the competent courts of Thessaloniki.

16. Contact

For any matter relating to the Website or these Terms of Use, the User may contact Allinblusive using the following details:

ALLINBLUSIVE MONOPROSOPI I.K.E.15 Drosini G. Street, 54644 Thessaloniki, Greece
Tax Registration Number: 800599575
Email:  info@allinblusive.com

B. SPECIFIC TERMS AND CONDITIONS

These Specific Terms of Service (the “Specific Terms”) apply to all experiences, activities, excursions, private cruises and other related or personalized services offered, promoted, organized, coordinated or provided by Allinblusive. These Specific Terms supplement the General Terms of Use of the Allinblusive website.

1. Scope

1.1 These Special Terms apply to all services included in Grandeur’s current list of experiences and activities, including, but not limited to, private cruises, yacht experiences, catamaran experiences and sailing services.

1.2 These Special Terms apply regardless of the channel through which a request is submitted or a booking is made, including, but not limited to, the Allinblusive website, microsites, landing pages, partner hotels, telephone or email communication, live chat, WhatsApp, Instagram, Messenger, Viber, booking widgets, booking engines, third-party platforms or other booking tools.

1.3 Certain Allinblusive services or experiences may be advertised, made available or booked through partner hotels, microsites, booking widgets, booking engines, concierge desks, third-party platforms or other booking channels. In such cases, specific commercial, operational or organizational terms may apply to the service in question, such as, for example, regarding price, payment method, cancellation policy, no-show policy, included or excluded services, additional charges, fuel, entry fees, the meeting point, arrival time, participation restrictions, safety conditions or other specific requirements.

2. Obligations of the customer and participants

2.1 The customer is obliged to provide complete and accurate information about themselves and about each participant on whose behalf they are making a request or booking.

2.2 The customer and each participant are obliged to comply with the instructions of Allinblusive, the partner hotel and the relevant provider, in particular regarding the arrival time, the meeting point, safety rules, conditions of participation, use of equipment, venue rules or any other operational requirements.

2.3 The customer and all participants are required to arrive on time at the designated meeting or departure point. Late arrival or failure to appear may result in forfeiture of the service without entitlement to a refund or credit, in accordance with the applicable cancellation policy.

2.4 Each participant bear sole responsibility for ensuring that they meet all the conditions for participation in the relevant service or activity.

2.5 The customer and participants are responsible for their personal belongings, luggage, purchases or valuables they carry with them, unless otherwise expressly provided for by the applicable legislation.

3.  Services

Private cruises, pleasure boats, sailing and other maritime services

3.1.1 The terms of this clause apply in particular to private cruises, pleasure boat experiences, catamarans, sailing services and any other related maritime or coastal activity.

3.1.2 The provision of the service, departure, return, route, stopovers, duration, swimming opportunities, use of equipment, access to beaches, coves or other points of interest, as well as any other operational or organizational aspect of the experience, are always subject to the final judgement of the master, captain, skipper, operator, instructor or the relevant provider. The above discretion is exercised in particular for reasons of safety, weather or sea conditions, port or navigational restrictions, technical issues, operational readiness, equipment availability or compliance with the applicable legislation and the instructions of the competent authorities.

3.1.3 The customer acknowledges that, in accordance with applicable legislation, private pleasure craft and commercial day-trip vessels may be required to maintain an up-to-date passenger list, signed by the master or skipper, which is kept on board and presented to the competent authorities upon request. For this reason, the timely and accurate provision of the required information is an essential obligation of the customer.

3.1.4 The number of participants or passengers may under no circumstances exceed the lawful limit for the relevant vessel, craft, or equipment. Allinblusive and/or the provider reserve the right to refuse boarding or participation to any person, where this is required or deemed reasonably necessary for reasons of safety, legality, suitability, insurance cover or the proper performance of the service.

3.1.5 Passengers and participants are obliged to follow fully, immediately and without delay the instructions of the master, captain, skipper, crew, operator, instructor or other authorized representative of the provider. Failure to comply with the relevant instructions may result in refusal of boarding, restriction of participation, suspension of the activity or termination of the service, without liability on the part of Allinblusive and without any obligation to refund, provided that the non-compliance is attributable to the customer or the participants.

3.1.6 Swimming, snorkeling, the use of stand-up paddleboards, water toys, sea bobs, or other water equipment are permitted only if authorized by the provider and in accordance with their instructions. Participants are responsible for assessing whether they possess the necessary swimming ability, physical fitness, experience and general suitability for the specific activity.

3.1.7 The customer and participants must inform Allinblusive and/or the provider in advance of any health issues, mobility problems, pregnancy, seasickness, allergies, injuries, medication or other condition that may affect their safe participation. Allinblusive and the provider reserve the right to refuse or restrict participation, where this is deemed reasonably necessary for reasons of safety or the protection of the participant themselves or third parties.

3.1.8 Where the service involves a self-drive boat or other activity in which the participant operates a vehicle or equipment themselves, the participant declares and warrants that they meet the legal and operational requirements regarding age, ability, experience and licensing, where required. The participant is obliged to comply with safety instructions, permitted areas of use, navigation rules and any restrictions imposed by the provider or the competent authorities.

3.1.9 The  participant in self-guided or guided water sports is required to remain sober and not be under the influence of alcohol, drugs, medication or other substances that may impair the ability to operate or participate safely. Moreover, the operator of the vessel must be of the minimum legal age, meet any required license or experience conditions, and be able to understand and follow safety, handling and navigation instructions. Allinblusive and/or the provider may refuse to hand over equipment, allow boarding or participation in the activity if they reasonably believe that the conditions for safe participation or operation are not met.

3.1.10      Unless expressly confirmed otherwise at the time of booking, the price of the marine service does not include fuel, additional equipment, optional extras, additional water sports, additional meals, premium drinks, gratuities or other special charges.

3.1.11 Any estimates of fuel or other variable costs are provided for information purposes only, unless expressly agreed otherwise at the time of finalizing the booking. Final charges may depend on the route, duration, weather or sea conditions, fuel consumption, customer choices or other operational parameters.

3.1.12 In the event of adverse weather or sea conditions, safety issues, decisions or instructions from authorities, technical problems, unavailability of the vessel or equipment, or other reasons beyond the reasonable control of Allinblusive or the provider, the service may be modified, postponed, restricted, replaced with an equivalent alternative proposal where feasible, or cancelled in accordance with the cancellation policy applicable to the relevant booking.

3.1.13 Allinblusive shall not be liable for the final nautical, technical or operational judgement of the master, captain, skipper, operator or provider, nor for any restrictions, changes, delays or prohibitions imposed by competent authorities, port authorities, navigation rules, safety requirements or circumstances beyond its control.

4. Modification, availability and updating of services

4.1 Allinblusive reserves the right to amend, adjust, replace, restrict, suspend or discontinue, at its reasonable commercial and operational discretion, the available services, experiences, packages, individual services, options, features, service locations, departure or return points, partner providers, indicative routes, times, prices or other information displayed on the website or on the relevant booking channels.

4.2 The above amendments may be made at any time, without any obligation to notify the customer individually in advance, provided that they do not relate to a booking that has already been confirmed or where the change is necessitated by reasons of availability, safety, weather conditions, technical or operational issues, decisions by third-party providers or competent authorities, or other reasons beyond Allinblusive’s reasonable control.

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